Iberostar Heritage Grand Mencey Santa Cruz de Tenerife

The closest public beaches are approximately 8 kilometers away, including Playa de Las Teresitas.

The property offers a spa and wellness centre with treatments such as massages, body wraps, facials, body scrubs, and beauty services with additional charges, plus access to thermal areas like a Turkish bath and wellness pools.

There are heated outdoor and indoor pools accessible year-round; the outdoor pool has sun loungers and umbrellas, while the indoor pool is available for all ages with an extra charge for spa access.

The hotel features multiple restaurants including Los Laureles, serving menus of the day at 37 euros per person, and Los Menceyes, offering a buffet breakfast daily. The Papa Negra restaurant is certified under MSC/ASC standards and offers à la carte service.

The hotel has 10 suites, with 5 featuring a separate bedroom and living area. All suites are spacious, with some offering large balconies and views of the city or gardens.

Staff members are available for assistance such as luggage storage, tour desk services, and help with restaurant reservations; they communicate in multiple languages including English, Spanish, French, and German.

The hotel is located in the city centre, about 15 minutes' walk from the ferry port, with Nuestra Señora de África market, García Sanabria Park and the main shopping street within easy reach.

Public on-site parking is available at 12 euros per day, with a reservation not possible; discounted rates of 10 euros per day apply for stays of five days or more.

The property features a large fitness centre with state-of-the-art equipment, fitness classes, and personal trainer services.

The half board package includes breakfast and dinner. Dinner can be selected from a menu that features both buffet and à la carte options, and drinks are not included.